A fast and efficient response is needed to ensure records damaged by water, fire, or a natural disaster can be preserved. As soon as you are aware of a records emergency please contact the appropriate Library of Virginia staff member for assistance. Do not throw away damaged records without first consulting with your Records Analyst.

If you have a records emergency during regular business hours (8:30 a.m. - 5:00 p.m.) contact your Records Analyst for assistance.

To contact a Library of Virginia staff member after normal business hours about a records emergency please call one of the numbers below:
(804) 840-6369
(804) 687-4843
(804) 687-4809

Benjamin (Ben) B. Smith, CRM
State Records Center Program Manager
Phone: (804) 236-3711
E-mail: ben.smith@lva.virginia.gov
Storage for non-permanent records.
Click here for more information on Records Storage Services

Microfilm and Optical Imaging Services
Suie Woo
Phone: (804) 236-3707
E-mail: suie.woo@lva.virginia.gov
Microfilm quality control and storage for permanent records only.
Click here for more information on Imaging Services