Infolinx

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Individuals researching at the Library.

What is Infolinx?

Infolinx is an online box management system managed by the Government Records Services (GRS) division at the Library of Virginia.

You can use Infolinx to:

  • Enter new boxes
  • Print barcodes for new boxes
  • Track boxes and files stored at the SRC
  • Locate boxes that are eligible for destruction to help save on storage fees
  • Create detailed reporting on records stored at the SRC

How To Use Infolinx

Create a Box.
Creating a New Box in Infolinx

This tutorial will walk Records Center customers through the process of creating a new box in Infolinx. All boxes sent to the Records Center must be entered into Infolinx and properly labeled before a pick up can be scheduled.

Create a File.
Creating a New File in Infolinx

This tutorial will walk Records Center customers through the process of creating a new file within a SRC box. In order to request a file from the Records Center, you must first have created a file; otherwise, the entire box will be returned to you upon request.

Print Labels.
Printing Labels for a Box or File in Infolinx

This tutorial will walk Records Center customers through the process of printing box and file barcode labels. SRC Box barcode labels must be printed on Avery 5523, 2" x 4" weatherproof shipping labels using a laser printer. SRC File barcode labels may be printed on Avery 5163, 2" x 4" shipping labels using a laser printer.

Search for Boxes.
Search for Boxes in Infolinx

This tutorial will walk Records Center customers through the process of searching for a SRC box.

Export Search Results.
Export Search Results

This tutorial will walk Records Center customers through the process for exporting the results of a search from the SRC Boxes tab.

Infolinx FAQs

  • How can I get a login?
  • Who can I contact if I’m having trouble logging in?
  • Do I need to login to view retention schedules?
  • How do I find my agency's specific schedule?
  • What search operators can I use to narrow Infolinx search results?
  • What does confidential destruction mean?
  • What label type should I use for printing barcodes?
  • What browser supports Infolinx?
Contact your assigned Records Analyst for a login or for a password reset.

Note: Only a designated Records Officer or Records Technician will be given a login. This keeps our system secure and ensures that only authorized personnel are sending or retrieving boxes.
No. Our retention schedules are available on our website.
You can find your agency's specific schedule on our website. If information is outdated, contact your assigned Records Analyst to update it.
Search with Wildcards
Infolinx supports wildcard searching using the percent sign (%) as a wildcard. For example, to find all series that contain ‘payroll’ in the title, simply enter '%payroll%' (without the quotes) in the Records Series Title field.

Search with Keywords
It is also possible to search for multiple values in a field. For example, to find all series with ‘payroll’ or ‘leave’ in the title, simply enter the text '%payroll% or %leave%’ (without the quotes) in the Records Series Title field.

Infolinx searching Keywords:
• or - for example ‘payroll’ or ‘leave.’ This would find all items with the value payroll’ or ‘leave’ for a field.
• > - for example > 1/1/2000. This would find all items where a field is greater than January 1 2000.
• >= - for example >= 1/1/2000. This would find all items where a field is greater than or equal to January 1 2000.
• < - for example < 1/1/2000. This would find all items where a field is less than January 1 2000.
• <= - for example <= 1/1/2000. This would find all items where a field is less than or equal to January 1 2000.
• <> - for example <> 'payroll'. This would find all items where a field is not equal to 'payroll'.
• isnull - This would find all items where a field has a null value.
• isnotnull - This would find all items where a field is not null.
Confidential destruction means that a record must be totally or ultimately destroyed. This protects confidential or privacy-protected information. Basically, the records must be irrecoverable.

Confidential destruction is can be done through shredding, pulping, or burning paper. For e-records, it can be done by electronic shredding, overwriting the hard drive, degaussing, or physically destroying electronic media.

Note: You cannot confidentially destroy records by deleting them. Deleted records can be recovered.

More Information: Records containing Social Security numbers must be destroyed in compliance with 17VAC15-120-30.
Barcode labels must be printed on Avery 5523, 2" x 4" weatherproof shipping labels. We will not accept boxes with barcodes printed on any other label.
Infolinx is supported using the Mozilla Firefox browser. If you are using another browser without a problem and you want to continue, then that’s fine. If you run into any issues, switch to Firefox.