| 000157 |
Information Technology Assistance Records
|
This series documents troubleshooting and problem-solving assistance provided by agency information systems personnel to users of the systems. This series may include but is not limited to: help desk assistance requests, resolution records, and related documentation. |
Retain 1 year(s) after closed |
Non-confidential Destruction |
|
3/19/2009 |
| 000158 |
Network Diagrams
|
This series documents the logical and physical relationships of network components for purposes of organization, deployment, troubleshooting, and management of day-to-day operations. This series consists of both logical and physical network diagrams. |
Retain until after superseded, obsolete, or rescinded |
Non-confidential Destruction |
|
3/19/2009 |
| 000160 |
Software License and Copyright Provisions Records
|
This series documents compliance with agency software license and copyright provisions. This series may include but is not limited to: software licenses, correspondence, and related documentation. |
Retain 1 year(s) after equipment, facility, or property sold or no longer in use |
Non-confidential Destruction |
|
3/19/2009 |
| 000161 |
System Access Records
|
This series documents user permissions and access to information within a system. This series may include but is not limited to: a list of users with access to personally identifiable information (PII); documentation of access; and changes to user accounts and access rights. |
Retain 3 year(s) after termination |
Non-confidential Destruction |
COV 2.2-3803
|
3/19/2009 |
| 000162 |
System Documentation Records
|
This series documents operating systems, application programs, structure and form of datasets, system structure, and system-to-system communication. This series may include but is not limited to: system overviews, dataset inventories, server name, IP address, purpose of the system, vendor-supplied documentation, installed software, and current source code. |
Retain 1 year(s) after equipment, facility, or property sold or no longer in use |
Non-confidential Destruction |
|
3/19/2009 |
| 000163 |
System Maintenance Records: Hardware Repair or Service
|
This series documents inspections, maintenance, and repairs of agency computer systems that are owned or leased. This series may include, but is not limited to: computer equipment inventories and service records. |
Retain 1 year(s) after equipment, facility, or property sold or no longer in use |
Non-confidential Destruction |
|
3/19/2009 |
| 000165 |
Web Management and Operations Records: Structure
|
This series consists of site maps that show the directory structure into which content pages are organized and commercial, off-the-shelf (COTS) software configuration files used to operate the site and establish its look and feel. This series may include but is not limited to server environment configuration specifications. |
Retain until after superseded, obsolete, or rescinded |
Non-confidential Destruction |
|
3/19/2009 |
